Privacy policy

Privacy Policy – KYOTOYS

Last Updated: May 2026

At KYOTOYS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Mobile number
  • Email address
  • Shipping and billing address
  • Payment information (processed securely via third-party gateways)
  • IP address and browser/device information
  • Order history and customer support communication

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send order updates and notifications
  • Improve website performance and customer experience
  • Prevent fraudulent transactions and misuse
  • Comply with legal obligations

3. Payment Security

All payments are processed through secure third-party payment gateways. KYOTOYS does not store complete debit/credit card details on its servers.

4. Sharing of Information

We do not sell or rent your personal information. However, information may be shared with:

  • Courier and logistics partners
  • Payment gateway providers
  • Legal authorities if required by law
  • Fraud prevention and security agencies

5. Cookies

Our website may use cookies to improve browsing experience, analyze website traffic, and remember customer preferences.

6. Data Security

We take reasonable precautions to protect your data. However, no online platform can guarantee 100% security, and customers use the website at their own risk.

7. Third-Party Links

Our website may contain links to third-party websites. KYOTOYS is not responsible for the privacy practices or content of external websites.

8. Customer Responsibility

Customers are responsible for providing accurate shipping and contact details. KYOTOYS shall not be liable for delays or losses caused by incorrect information provided by the customer.

9. Changes to This Policy

KYOTOYS reserves the right to update or modify this Privacy Policy at any time without prior notice.

10. Contact Information

KYOTOYS
Laxmi Enclave, near Gajera Road, Katargam, Surat, Gujarat 395004
Email: support.kyotoys@gmail.com
Phone: +91 82383 09169